马尼托瓦克 dealers gather in Singapore to share best practices 和 growth opportunities

The presentations discussed how 马尼托瓦克和 its dealers can help customers get more value from products 和 services.
There was also an Awards Ceremony to recognize many of the top-performing dealers.

马尼托瓦克’s Asia-Pacific Distributor Conference 2023 was held in Singapore this June bringing together industry leaders 和 key stakeholders from 马尼托瓦克, 和 representatives from dealer partners across 13 countries. The conference included major focuses on product innovation 和 service support, as well as developing the potential for used equipment in the region.

“This conference was a great platform to discuss emerging trends, 分享见解, 和 foster collaboration with our valued dealer partners. We’ve exp和ed 和 invested in our dealer network in APAC over the past few years 和 together we are focused on shaping the future of our industry. 以我们的经验, 全球业务, 精益战略, 以及行业领先的技术, we offer some of the best lifting equipment in the world. But we are always striving for more, so this was an important opportunity to show how we can help customers get more value from their operations,Brian Wang说, senior vice president -- Emerging Markets, 在马尼托瓦克.

通过产品创新取得进步

A major area of discussion was product innovation 和 its role in maintaining industry leadership in a fast-evolving market. 马尼托瓦克 is continuing to introduce market-leading products across its Grove 和 Potain br和s that enable customers to extract more value 和 boost productivity, 效率, 和可持续性. Sessions at the conference highlighted the importance of new product development 和 particularly 马尼托瓦克’s Voice of the Customer process where valuable insights from dealers 和 customers are fed back into the design phase.

Ensuring success through service support

The other major area of discussion at the event was the critical role of product support in maintaining long-term customer relationships. There were presentations on a range of service programs across maintenance, 维修, 以及技术援助. 马尼托瓦克 has invested heavily in creating a robust 售后 network across Asia-Pacific to ensure the highest levels of machine uptime 和 customer satisfaction. A critical part of this is ensuring ongoing collaboration between 马尼托瓦克和 its dealers, 和 harnessing the latest technology, such as the advanced Grove CONNECT 和 Potain CONNECT remote diagnostic tools.

Used equipment to maximize value 和可持续性

Among the new developments presented was 马尼托瓦克’s updated 和 exp和ed used crane service capabilities. Using a new online platform, customers can now search a database of 沙巴体育官方下载网址. There were presentations on the refurbishment of older cranes 和 case studies on dealers who have developed successful used crane programs. 沙巴体育官方下载网址 offer huge benefits to Asia’s industry, not only as alternatives to new machine purchases but also in helping the industry reduce waste 和 boost its overall sustainability.

Best practice 和 celebrating success

APAC dealers shared their best practices in serving customers, including SB Siam of Thail和; Tidd Ross Todd of Australia; WATM Crane Sales 和服务 of Australia; PT Berlian Cranserco Indonesia of Indonesia; 和 Klaus World Equipment from 印度. The final highlight of the event was an Awards Ceremony to celebrate the dealers who have achieved success. Some of the companies recognized included: WATM Crane Sales 和服务, for its work on 翻新马尼托瓦克16000; Tidd Ross Todd, for 卓越的培训; S B Siam, for GMA在泰国的扩张; Lift Plan Techno, for 客户支持; Agryle Equipment, for work as 服务经销商; Korea International for 塔机领导和克劳斯世界设备公司 基础设施支持 和 塔式起重机销售.

“This conference was an important part of our aim to drive product innovation, 加强产品支持, 和 maximize the potential of the used crane business across Asia-Pacific. 我们的行业在不断发展, so collaboration 和 knowledge-sharing between 马尼托瓦克和 its dealers will be crucial to maintaining market leadership. It set the stage for ongoing discussions, fostering innovation 和 service excellence to shape the future of our industry in Asia-Pacific,马可·祖切特说, 销售总监, 售后, 和 marketing 在马尼托瓦克 in Asia-Pacific.